The twenty first century records manager has an internal consultancy role within their organisation (either alongside of, or instead of, a more traditional service delivery role).
Consultancy is one of a set of key skills and competencies (including influencing, presentation and change management) that once you feel confident in them enable you to utilise the valuable records management knowledge you possess in the service of your organisation, or the organsation you are working for.
Like many valuable arts, consultancy has some simple rules which are easy to learn, but would take more than a lifetime to master. And like any other art form these rules can be expressed in many different ways.
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