Would it be your responsibility? Customers in all sectors are increasingly concerned about the security of business and personal information and perhaps they have good reason to with 66 per cent of UK businesses expecting more security incidents in the next year than in the last and 60 per cent expecting security breaches to be harder to detect in the future.*
The number of reported incidents suffered by affected businesses also rose by 50 per cent and the average costs associated with each security incident rose by 20 per cent. What would be the consequences of an expensive information security incident in your organisation?*
As a Quality Manager, it’s your responsibility to implement and maintain your organisation’s Quality Management System, and achieve and maintain compliance with ISO 9001. For businesses competing in a global marketplace, customer satisfaction, loyalty and retention are increasingly important in achieve and maintaining competitive advantage.
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