This is a standard of excellent organisational performance and a highly structured scheme whereby any organisation can measure how its operational performance compares with the best around. It is both a national and international standard of organisational excellence with a range of award categories.
Carshaw can help organisations large and small to assess their scores in three different ways:
a) By Performa scoring individually or in groups
b) by team activity scoring using a card system
c) by questionnaire completion individually or in groups
The scores for each of the 9 sections of the model can then be related to the critical success factors of the organisation and a detailed improvement action plan can be derived. Spin-off benefits of working through self-assessment include a clearer understanding of the purpose and goals of the organisation, plus better teamwork, greater commitment and improved levels of communication.
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