The team then created an internal communications programme to ensure all employees had a full understanding of ISMS and their personal roles in the process. Initiatives included informal launches at all office locations, articles circulated on the intranet, the distribution of an employee handbook and mandatory awareness training programmes. Ricoh also gave staff gifts, including a personal alarm and SIM card replicator, to reinforce the security message.
Ricoh has so far trained two UK employees as ISO27001 auditors. They are responsible for conducting internal audits, to ensure the firm remains compliant and to highlight areas for improvement to the ISMS
Hewitt commented: "We are delighted to have achieved the certification as part of a company–wide global initiative. Our customers and partners will benefit from increased confidence in our IT systems and personnel, which will ensure that we do not put confidential and sensitive information at risk."
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